Tallahassee Memorial Hospital - IAM Analyst

July 2025 — Present

Provision access for all TMH colleagues daily, resolving tickets and tasks across various applications in order to keep operations running smoothly.

Titan Technologies - IT Help Desk Coordinator

April 2025 - June 2025

Provided IT support as a contractorfor K–12 FLVS users, resolving technical issues across platforms and managing over 100 ServiceNow tickets weekly.