Nathan Smith
My goal is to translate research insights into product decisions that drive measurable improvements in user outcomes, conversion, and revenue.
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Sleeper Mobile
Usability Testing | Information Architecture | Python
Redesigning the messaging architecture to restore the platform's core social promise. A mixed-methods study leveraging Python-based sentiment analysis and contextual inquiry to optimize daily active engagement.
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Meow or Never
AI Prototyping | Heuristics | Freelance UX
A case study in challenging heuristic bias with user data, leading to a pivot that delivered targeted, high-impact recommendations to a non-profit stakeholder.
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FSU Tech Connect
Mixed-Methods Research | Product Strategy
A mixed-methods study to uncover student needs for a P2P tech marketplace, translating research data into actionable feature recommendations and a viable product strategy.
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Student Wellness
Quantitative Data Analysis | Data Cleaning
A quantitative analysis demonstrating data cleaning and rigor to find correlations between sleep habits and stress, highlighting the importance of data integrity in research.
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My Philosophy
I'm deeply curious about the "why" behind human-computer interaction. I believe that understanding user behavior is crucial to designing effective solutions. Without the users, there is no product.
My Process
My approach blends analytical thinking with the empathy of qualitative storytelling. I assess a problem, speak with users to uncover their needs, test, and synthesize those findings into actionable strategies. I aim to help guide the design process and deliver on business needs.
My Background
I am currently completing my M.S. in Information Technology at Florida State University, specializing in User-Centered Design. My undergraduate degree in Management Information Systems gives me a unique perspective, allowing me to bridge the gap between user needs, data analysis, and business goals.
Outside of work, you can usually find me exploring on my gravel bike or diving into a new game on my PC!